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VISA Webmaster
-----Original Message-----
From: Ken Somerby [mailto:
[email protected]]
Sent: Wednesday, December 25, 2002 00:35
To:
[email protected]
Subject: Why are you killing Digital Companies?
To whom it may concern;
Why are you card companies killing the digital world, yes as in Porn.
If a customer complains or says I did not authorize it, you can't wait to
make us pay him/her back and for those of us who run afilliate programs,
this is very costly and many sites can't make it. It is ugly and unfair
that a bugger can buy a pass and months later make a complaint to you and
you refund their money and it is not as if they can return our products.
I wish you would institute a hell no policy! Such as the digital product
agreement act.
The porn card or visa digi cards could have a no refund disclaimer, unless
absolute proof of fraud or stolen cards were 100% provable.
I am an honest business man in the world of porn and it costs me alot to
refund as I pay my afilliates as well plus my merchant fees and this act of
freely refunded their money is killing many of us in this industry and I am
even considering giving up, nothing worse than finding out you got a
chargeback after nearly six months of service has been rendered.
It is so wrong when someone buys a pass and looks at what they wanted to
see and get their lust fullfilled and then turn around and chargeback, it
just is a rotten shame and if you pioneered new policies to prevent this we
in the Industry would be so happy and you would be the ultimate.
Thank you for your time.
Ken B. Somerby
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