Balalsubturfyooj
The problem is not on your end. Your english and the fact you were vague on your actual link is what leads to the confusion..
Please wait back to hear their response. Your complaint is valid , the way you went about it was wrong.. First isolate the issue THEN trashtalk
to sum up. Your not crazy , there is a problem. Try to have some patience. If they were indeed trying to screw you/us , your in the right place to cause a stir. No need to do it all at once. Finding out whom to point the finger at is always best first