Originally Posted by PoKo

So, I moved from Norway to Sweden - Big fucking deal! None of my 4 other banks could care less. They just put down a new address to my mail...

Then we have Epassporte - They had to suspend my account - Without even telling me! No email, nothing! I had to find out when I was trying to pay for my groceries at the local store... Being a scandinavian I NEVER carry more cash around then whatever I need for the bus. Cash is so 90's over here and the only checks I have seen the past 2 decades are from american sponsors and ccbill... Needless to say I couldn't pay and had to leave the store without my shit in a bag...

Then I got home and found an email from Epiccash - They asked me to check on my epassporte account since their payment bounced back to them... What the fuck! I can't pay my shit, but now I can't even receive money?
Give me a fucking break!

So... I picked up the phone trying to call epassporte customers service... LOL - What a waste of time! I logged in to my account and tried sending them an email thru their support forms... Naturally the form was broken and messages could not be sent... I spent 3 more days trying to call them until I finally got thru to them!

A woman asked me all kind of things just to answer my call. She needed my address, my account id, my email address, she also needed to know the exact ammount of my latest account activity, from whom it had be sent and on which date, my account balance etc... When she was thru I was surpised she didn't ask the size of my feet or my dick for that matter...

Now I am getting this form emailed to my account where I am asked to scan and email them a copy of my id, a copy of my credit card and one more official paper clearly stating my new address. I did and sent it to them 2 days ago - Still I haven't heard anything from them. I just tried my card but it is still blocked and now I guess I'll be staying home watching TV all the weekend!

Thank you Epassporte for such a great service!
Just a heads up for those of you planning on moving...