Quote:
Originally Posted by schneemann
I'm not one of the 5 programmers who've flaked, but here's what I have to say about Pain In The Ass Clients
- If your spec doesn't outline exactly what you need and I have to recode everything because your shitty memory made you forget to tell me something, guess what? You're paying for the extra time.
- If you expect me to deliver the product to you "post haste", then answer my fucking emails post haste. When I have a question, or I need something clarified, or I need you to send me content, then answer the e-mail with what I need.
- No, I'm not your tech support. I'm a web developer. Stop asking me how to do something in Excel.
- Yes. I think you're a nice guy. No, that doesn't mean you get a discount
- No, I don't want to "share profits" in lieu of payment. My hourly rate is $50 USD per hour. When you invest $50 worth of ad revenue for every hour I spend developing your website, and when you show me your Business Plan and Marketing Plan, as well as a written Partnership Agreement, then we can talk about sharing profits. Until then shut the fuck up and pay me.
- No, I won't upload the work to your server until you pay me.
- No, I won't store customers' credit card numbers in plain text in a database on your crappy shared hosting account.
- Yes, I'll be glad to teach you to do it yourself. My hourly rate for instruction is the same as my hourly rate for development.
- By all means, go ahead and hire some guy in a mud hut on the other side of the world. When everything is all fucked up, my hourly rate will double to fix what they fucked up.
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I think ANYBODY who works servicing clientele can relate to this post.
BEST POST IN THE THREAD - HANDS DOWN!
People love to bitch and wine about designers, programmers, outsourcers, etc, ... but often there is two sides to the coin, and having been in the service sector (both online as well as brick & mortar), I can attest that sometimes some clients cannot be pleased even if you jump through fire hoops like a circus dog.
At some point, if a business deal is not going well, for whatever the reasons, both sides have to agree to cut their losses and move on.
This is how mainstream business conducts itself.
Flaming and bitching about the business deals that have have not worked out is not productive, nor is it very professional.
(Escort Biz your post was runner up ...)