Originally Posted by RawAlex

Let me say this:

99% of the time when you see "my epassporte account was hacked" it will be from someone who was (a) using the same password for everything in life, including chat boards and such or, (b) was a victim of keylogging / spyware, or (c) logged into their epass account on a shared computer, on an unsercured wireless line, or at an internet cafe.

Simple hints: Your epass password shouldn't be the same as any of the passwords you are using when you sign up to programs. If your card was issues through a program and your password matches, change your epass password.

There are things that epass can do to improve their customer service, add more people to answer phones, etc, but the phone lines wouldn't be so busy if people weren't so business getting "hacked" by their own errors.