sadly unless something happens to them the people who call anyone who has a problem with epassprte "haters" will find an excuse why all of that is ok..
I think the overall epassporte message from my standpoint is "listen to your customers"
and to the real haters " epassporte is a new medium and gfy a unqiue place users can complain ( i dont think paypal has a forum or it would be full

so try to take that into consideration..
To the "lovers" , understand its all cake until you fall in horseshit. then you will be saying " why didnt anyone warn me about the horseshit "
anyways , glad to see keyzer is at least ontop of most of these problems even if they arent solved asap or to the complete satisfaction of the customer.