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just to illustrate live support.. I was trying to get a hold of a good tech to have another look at my load (the last one gave up it seemes)
Kapil: Hello, How can i assist you?
Jensen: hi kapil.. just wondering if brianh is around?
Kapil: let me check
Jensen: not in or?
Kapil: give me some moment please
Kapil: please hold
Kapil has ended the chat.
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