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Old 02-04-2007, 07:57 AM  
zoddy
Confirmed User
 
Join Date: Oct 2006
Posts: 280
Quote:
Originally Posted by Shaze View Post
open a ticket!!! the name of the technician assigned to the ticket will be on the ticket...that is the best way to deal with hostgator...

i've been using hostgator for a number of sites and their support technicians are very knowledgeable!!!! and their servers are fast as hell...even on a virtual account....whenever i open a ticket the problem is responded to within 2-3 hours...
I had a ticket open from the very beginning man, yes there was a person assigned to it but they still saidthey couldnt find who was working on the issue.
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