Quote:
Originally Posted by zoddy
Yes that is where I am at. I have my cpanel restore files, gave it to them and have been waiting for them to restore them, 5 hours so far and ticking, I contacted them 2 hours ago, they could not give me a time frame on the restore and they also could not figure out if there was a technician assigned to my ticket. Very positive responses
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open a ticket!!! the name of the technician assigned to the ticket will be on the ticket...that is the best way to deal with hostgator...
i've been using hostgator for a number of sites and their support technicians are very knowledgeable!!!! and their servers are fast as hell...even on a virtual account....whenever i open a ticket the problem is responded to within 2-3 hours...