Quote:
Originally posted by MarkTiarra
86% retention OF FULL MONTHLY members, NOT TRIALS. If you aren't getting at least 85% retention of your recurring members now then you need to talk to me because I don't think I have a single consulting client under that figure and haven't for years.
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Lens I think we need a bullshit flag smiley.
85%+ in 2002? You're kidding me. I've worked with sites that had exclusive content and sites that charged nickles and dimes for boatloads of content and retention was still max 75-78%.
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