01-31-2007, 07:07 PM
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Choice is an Illusion
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
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WebAir Notice
Dear Client,
Effective March 1, 2007 all Webair Starter plans will
include Ticketed Support only
These changes will enable us to streamline our support
services and allow us to provide you with improved
response times and faster resolution of issues.
You can open a support ticket for ANY support related
issues you may have. All tickets are responded to in a
timely manner and you can easily escalate any ticket if
necessary.
To Open a Ticket: The preferred method for opening a
support ticket is via the Webair control panel, by
clicking the support center link or support button at
top of page. This will automatically generate a support
ticket number for you and enables Webair to track and
monitor the issue. If you do not have access to your
control panel you can also send an email to
[email protected] describing your support issue.
If you wish to continue having access to Webair Support
via phone and live chat as well as ticketed support you
can upgrade your plan to the Webair Basic plan or higher.
Please contact [email protected] for assistance.
Thank you.
__________________
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Enough Said. 
"Would you rather live like a king for a year or like a prince forever?"
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