rowan

I send wire.
Recipient asks after a couple of days where it is.
I reply with proof of sending it.
After a week or two we conclude it's not going to arrive.
I ask my bank to trace it.
Today they reply and say it was received at the other end.

Unless the recipient has made an honest mistake I've probably lost my money, and the only thing left to do is call them out. They're a big company.....