Ive been w/Webair for a over a year..... and i'm moving.
I've got a managed server (not shared) and have had a ton of MySQL problems lately that simply arent getting resolved. They apply a band aid to get the sites up again and days later they crashe again, they get it up and it crashes again over and over. I've tried to get someone to address whatever underlying issue is at play to no avail.
They also have had a nasty habit of missallocating IP addresses... so my mainstream sites have come up porn and my porn has come up mainstream... not good.
The live chat is a waste of time imho. It often takes 15-20 minutes to connect and half the time the person assisting seems to be straight off the banana boat.
Their senior techs are good but impossible to get a hold of... you have to spend days dicking around w/the useless grunts before getting problems get escalated and resovled... if at all.
Webair used to be okay but the latest issues are simply inexcusable. I'm off to greener pastures.
