Quote:
Originally Posted by Michael O
The only places in our Terms and Conditions we reserve the right to close your account is if:
You load your account with fraudulent funds, violate the Terms or Conditions, we are told by a court of competent jurisdiction or your account is compromised.
Why we reserve the right to close an account in the first 3 situations is a no brainer.
We also reserve the right to close a compromised account, because the card information have been compromised in these case the card holder will be asked to open a new account and we will transfer the funds there.
I hope this answer your questions about our Terms and Conditions if not please contact me with any questions you have.
Thanks
Michael
[email protected] |
I dont think anyone is concerned about the things you mention. I think the concern is over the wording of the taking all the money left in the account.
Seems like its a no-brainer that if an account was loaded with fraud funds it will be closed, the problem is we have already heard several stories of accounts being closed that dont fit the criteria outlined. ( i.e. if JOE loads his card with stolen funds and buys $5 worth of traffic from ANDY , you seized andy's funds ) from this new wording you are now free to take andy's money not just the $5 that joe sent him using a fraudulant load.
Isnt that kind of profiting from crime if you seize funds that werent involved in fraud.
At a bank ( i know your not a bank just an example ) if you robbed them at gunpoint and killed 8 clerks they STILL couldnt seize the funds in your account. Thats why this seems a tad strange..
Although i'm not a lawyer it seems to me epassporte could have used more precise wording.
"in the event of fraud on an account epassporte reserves the right to recover fraudulant funds"
isnt as broad as the other wording but coveres all the areas that would legitimately need "seizing"
p.s. much respect to you keyzer for answering all these questions , i realise you take alot of heat for problems/questions , when of course you dont make the decisions that require all these questions