Thanks guys, just sent and email and got a ticket reponse back right away.
I tired 3-4 times earlier and they all bounced back with.
----- The following addresses had permanent fatal errors -----
"| /home/support/cerberus /home/support/config.xml FATAL
/home/support/cerberus.log"
(reason: Internal error)
(expanded from: <
[email protected]>)
----- Transcript of session follows -----
554 5.3.0 Internal error