Quote:
Originally Posted by split_joel
But you never said to him please find another solution or we will shut you off. Also the least you could do is take 10 seconds and tar it up for him. Not tryin to rag on you guys or make you look bad i am just saying these are somethings people expect.
|
But that's what are are doing now.
I already said several times he needs a full dedicated and I would be happy to give him a discount since it wouldn't use much bandwidth and could move him seamlessly.
This is after over a month of working with him to try and resolve the issue. I have said several times that we cannot host websites on shared server that overload the servers so often and at such high levels.
All he needs to do is find another cpanel host and with the ftp username and password they can transfer the sites and databases.
This not a dedicated server or we could tar everything up. Being shared all that can be done is the back up option in cpanel which he has access to. Or like I said find another host using cpanel.
We are more then willing to help in anyway, I know it's a pain to move hosts.
Not sure why I'm arguing with you, I wouldn't say such non-since about your company non knowing the details.