Quote:
Originally Posted by chaze
I am surprised of the audacity it takes to do this after the hours of support and calls we have taken to help you with this. You broke our TOS for over a month straight yet we will still worked with you patiently.
I have said several times.. your account had over 5 different sites over 30% of the CPU, one even reached 140% over and over and another 90% for weeks yet we kept trying to help you and left the sites up. Still today you have accounts overloading on the server yet we are not stopping your account. I have bent over backwards over and over to help you. You need a webmaster to help you manage what your scripts require and how to run them. Running crons at the same time on all your sites nearly crashed the server several times running almost all your sites at over 100%. this is common knowledge for a webmaster. I'm just trying to say I know your mad but venting non-since will not help. Your need a webmaster to help you. We are not able to show you how to run your websites.
The server specs are seen here BTW: http://www.dwhs.com/dedicated-plans-specs.htm
100% is one of the four xeon CPU's. |
I knew this was coming...
You did tell me and each time I took steps to solve the problem. I removed all the CRON jobs and that had no effect.
You ignored every suggestion that the problem was with your servers in the face of the fact that the same files run PERFECTLY on other hosts.
You terminated ALL of my domains for 4 days because your servers can't handle simple sites.
You refused to simply tar up the sites and SQL so that I could move them.
And now you want to come on here and accuse me of being audacious.
Charles, the bottom line is that your servers are weak and cannot support simple sites. You ignored the problem and chose to terminate sites that were not causing problems. You also refused to assist in a.) giving specific feedback on the problem and b.) providing a portable way to move the sites.
I am sorry that you are upset by my posting but I gave you several opportunities to MAN up and handle this BEFORE I posted. I ahve the ICQ log if you would like me to post it.
You wanted to hide behind your "owner" and keep your head in the sand. All of this could very easily been avoided by DWHS tar balling the damn files and sending them to the new host.
As one of the posters in this thread stated... "but a big fuck you to dwhs (if they infact wouldn't help a customer tarball)"
This is all your problem.
The weak servers = your problem
Refusing to tar the sites = your problem
The fact that you forced me to out you = your problem
What do you plan to do about it?