Quote:
Originally Posted by Nismo
I apologize if I came off as an asshole
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You didn't, but you have to understand: when someone sees a thread like this (instead of someone ICQ'ing me or Chio to get it straightened out), it looks like shit for us. We bend of backwards for our users, and there have been multiple threads applauding our service -- I think it's some of the best in the industry for a small company, personally, since I spend HOURS on even user-created problems, which is MUCH more than most companies would feel $299 entitles you to. Heck, we still support the OLD Autoblogger, even though the technology has moved WELL beyond it.
Quote:
Originally Posted by Nismo
, but im just frustrated as you can imagine. I've been working on this issue for about 2-3 weeks now to no avail.
I've worked customer service before and I know, firsthand, it sucks. HEH
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We'll get it solved one way or another, then. WP asks you to upgrade, but it's not usually a good idea with the old Autoblogger. Because ABPSA (the new one) is unattached from WP, it would fine with the new one.
The guy who developed the old one is no longer with the company, and it puts a dampner on future development in that line of the product.