Quote:
Originally posted by sync
Hooper, out of respect for you as a previous client we choose not to respond directly to your allegations, but this is taking it too far. In direct response, I told you that we need some time to gain access to your boxes because they were IBM servers that required special keyboard/monitor attachments to manage them and you did not send them with your servers.
Additionally, your servers generated a flood of spam complaints which lead us to believe that you are running an illegal spamming operation that violated our AUP. Don't point fingers when your service isn't clean.
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What does his spam complaints has to do with all this? That was very unnecessary and unprofessional to mention that on a message board.
Hooper was a client of LWI and he expressed his oppinion about his experiences. It's correct for you to reply to the issue he was reffering to (you didn't have the keyboard, monitor, etc...) But the spam thing is completly irrelevant.