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sync · 12-09-2002, 01:31 PM

Hi All,

This is Ben from Like Whoa and I'd like to inform everyone of what's happening.

We appreciate all the support we've been receiving from all of you, and the reason for these intermittent downtimes is the total amount of traffic we're pushing.

Last week when we brought up MFN/AboveNet we were quite confident that this would fix the problem. Which it had, temporarily though. Early this morning at 9AM EST the local loop connecting us to MFN had deteriorated and dropped.

This forced all the traffic over to the other 2 links Network Plus/Yipes. Unfortunately the router interfaces were unable to handle this excess amount of traffic and caused the CPU to spike high to 99%

After working on the router to restore it to normal levels the traffic had returned. Currently we are working on securing/stabalizing the MFN/AboveNet link at which point the network would return to normal.

Fiber signals are measured in dB, what exactly happened is that our run at Telehouse ( 25 Broadway ) had too much dB loss, a -26 db, acceptable standards are between -5 and -20. This can be caused by dirt hitting the fiber optics. The connectors not being properly made, or a host of other problems that are not directly associated directly with our efforts to provide a stable connection.

What we can hope for in the next few days, is that after today the MFN/AboveNet link will be looked over minutely and scrutinized by the best in the field and will prove to be reliable. If this link stays up in addition to our other providers we will not see any of the problems reported earlier. If our traffic falls back onto Yipes/Network Plus the router's interfaces are overloaded and will cause it to go down.

Like Whoa, has been working non-stop the past 2 weeks to guarantee a stable network, and has been hurt more than many of you realize. We ask everyone to bear with us for just 1 more day as we truly feel these will be problems of the past.

Best regards to all affected,

Ben Uretsky
Like Whoa, Inc.

12-09-2002, 01:31 PM
sync Confirmed User Join Date: Aug 2001 Location: NY Posts: 204	Hi All, This is Ben from Like Whoa and I'd like to inform everyone of what's happening. We appreciate all the support we've been receiving from all of you, and the reason for these intermittent downtimes is the total amount of traffic we're pushing. Last week when we brought up MFN/AboveNet we were quite confident that this would fix the problem. Which it had, temporarily though. Early this morning at 9AM EST the local loop connecting us to MFN had deteriorated and dropped. This forced all the traffic over to the other 2 links Network Plus/Yipes. Unfortunately the router interfaces were unable to handle this excess amount of traffic and caused the CPU to spike high to 99% After working on the router to restore it to normal levels the traffic had returned. Currently we are working on securing/stabalizing the MFN/AboveNet link at which point the network would return to normal. Fiber signals are measured in dB, what exactly happened is that our run at Telehouse ( 25 Broadway ) had too much dB loss, a -26 db, acceptable standards are between -5 and -20. This can be caused by dirt hitting the fiber optics. The connectors not being properly made, or a host of other problems that are not directly associated directly with our efforts to provide a stable connection. What we can hope for in the next few days, is that after today the MFN/AboveNet link will be looked over minutely and scrutinized by the best in the field and will prove to be reliable. If this link stays up in addition to our other providers we will not see any of the problems reported earlier. If our traffic falls back onto Yipes/Network Plus the router's interfaces are overloaded and will cause it to go down. Like Whoa, has been working non-stop the past 2 weeks to guarantee a stable network, and has been hurt more than many of you realize. We ask everyone to bear with us for just 1 more day as we truly feel these will be problems of the past. Best regards to all affected, Ben Uretsky Like Whoa, Inc.