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Old 12-11-2006, 12:30 PM  
Rand
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
CHMOD - It's completely out of line for you to insinuate that Paycom doesn't care about chargebacks. Managing ratios is our business.

When Paycom handles the password management (which we recommend) then we can help resolve issues like this. But some sites choose to do this on their own. In such case, you would have to contact the site to resolve a problem.

Charging back the transaction doesn't solve anything. In a case such as this if you can't access the content you purchased and can not resolve the problem with the website, Paycom can issue a credit.

Contact me directly if you want to find a solution to the problem. Rand @ Epoch .com

--r
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-- Rand


Payment Industry - Communications - Quality Assurance
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