Quote:
Originally Posted by Tempest
I've given some of these to you in the past and you've said they're on their way but I've seen a couple releases and nothing yet. I'm a full time affiliate for 5+ years now so for me it all comes down to speed of use and implementation as well as consistency.
Stats - The drop down needs to include all previous periods or at least the periods since the affiliate signed up. Most non-nats programs offer this.
Links - I hate the encoded links but it goes beyond them being encoded. I want to be able to add compaigns on the fly. There's the autocamp thing but there's some odd things about it and I'm not sure it works properly, especially for FHGs. But the big thing is that I have to go back into the admin if I want to change links from non-console to console. Or I want to send to tour 2 instead of tour 1. There's no consistency, even within the same program.
Generating Links - I shouldn't have to have the page load a couple times before I can get to the links. I should be able to set some parameters and click the button once. I should be able to grab all the links at once insted of having to cut and paste each one.
Banners and FHGs - It looks like the entire thing is desgned from the same base code instead of designing it to the specifics of requirements of each section. I would toss everything and start from scratch frankly. Again, speed and ease of use, consitency. Bulk exporting with cut and pasting. Don't display everything, use some drop down boxes that allow me to set the campaign, program, site and what I want in terms of type of banner etc.
Banners - With an advanced piece of software like this, it should be generating the FPAs with my code already in it. Display the banners full size so I can consider their effectiveness and then I can right click and save.
FHGs - Why can I not have all the galleries go to any tour available? The current system allows programs to say they have 1000s of galleries when in fact maybe they only have 10 unique sets of content but some galleries go to tour 1, some to tour 2, some use template 1, some template 3 etc. etc. etc. As an affiliate, and what I'd like to offer affiliates, is the ability to easily put up some content and some templates, and the affiliate can pick and choose the template and tour they want for their galleries so they can tweak things for their traffic.
The whole "program switched to NATs and my sales went down". I know the issues with that but it concerns me.
The lawsuit. At first I figured it was justified. But now watching how you get heated up over a forum, I'm wondering if perhaps you aren't somewhat to blame for the initial argument.
Now that I've written out a bunch of things and thought about it, if I find the user interface of the affiliate section this "bad", I'd be concerned that the admin area is just as bad.
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Thank you for the feedback on the interface. It is much appreciated. If you would like to see the admin area I would be more than happy to have someone guide you through it whether you are interested in purchasing the program or not. I would also like to show you our first draft of the new affiliate area once we get it ready as from a number of your posts you seem to enjoy interface design.
Regarding the ratios dropping on a move. I know it has been said by some people, the problem is it is a minority of people. And when its reviewed there are never any problems found. If we ever find a problem or are shown a problem we fix it immediately. I wish there was more I can say but without seeing or being shown a problem I can't

Just please know that we are always looking to make sure things are working properly.
Regarding the lawsuit. They are two totally different things. One is dealing with random anonymous people posting things on GFY and one is dealing with a client of ours which we value every one of greatly. One is not an indicator of the other but I can understand your assumption. You can ask our clients, the vast majority of them will say they are treated very very well. There will always be a few unhappy people when dealing with so many but we do our best to make sure every client of ours is well taken care of, treated with absolute respect and happy at the end of each day.