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Why am I blaming bad retention on the processor? I thought the same thing at first, but I talked to a few people who said the same thing about Epoch, so that's why I asked. I used to use CCBill a while ago, and it was very good retention, but HORRIBLE initial sales. As soon as I switched to paycom, my sales at least doubled. I thought that was good, until 3 months later, when I'm seeing I'm losing 2-3% per day..
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