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There is a reason why people take their complaints with Cologroup to the board immediately. Cologroup among other hosts, constantly opens threads explaining this new feature or that new feature, rather than issue e-mail to their clients or choosing to advertise.
Therefore, they have made their business a public one, for both the good news and the bad. So, please stop complaining about putting the "cat back in the bag, " and try to stop people from discussing your shortcomings.
People are going to complain quite publically, just as others cheerlead for you, as long as you continue to play the boards actively.
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