I've never felt that the support was lacking for the product, you've always answered my questions in a timely manner. I appreciate that.
I'm also not a big manual reader. I was just trying to wrap my brain around a completely new process for my blogs that this program represents. I think the documentation that does come with the app is handy, perhaps I miss the shared experience of a forum that would allow users to bounce ideas off of each other. I truly recommend that, otherwise little tidbits (like I don't recall if the comment about the chron jobs was mentioned in the documentation) come out in places where people can't find them. The only reason I found THIS thread was because of some diligent Googling.
Hats off to you guys for a great product; I look forward to growing with it. I'm spending this weekend setting up feeds and blogs.
Richard