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Been with them for a year, never went down - changed servers a few times, to my advantage - no downtime (except once but that was my fault and he caught it in 2 minutes flat) - GREAT support. I can't tell you enough how happy we are with them. We haven't worried about our hosting in a year.
The year before that we were paying 4x the price - were down every month for about 1 day and once, when Google decided to place us in the top 3 the site went yo-yo-ing for an entire 3 weeks.
We haven't worried since. You should give them a try. Always willing to help - quick to answer and no attitude problems (unlike other companies and people)
;-)
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