latinasojourn

so one member in 4 years that a paysite has been online doesn't read the navbar inside the member's area to see that a certain gallery with original video is password protected.

i mean it does happen, but the password info is right on the member navbar in 14pt type, and this is ONE member complaint in 4 years.

so this one member complains to ccbill that "he can't see the video".

so ccbill generates an AUP violation with a "donotreply" address.

so i check the website, and of course the password works perfectly and i email a response immediately to support at ccbill.

a few days later, i get another auto-generated email that "unless the issue is corrected within 24 hours" the website will be de-activated and all members will be refunded. (mind you i've been with ccbill for 8 years with a whole bunch of active paysites with zero probs)

so today again i check the video link password, and of course it works perfectly.

so i frantically try to call the toll-free support number given in the auto-generated email---and can't get through because it is the consumer toll-free number, not the webmaster toll-free number.

so i log back in to my admin panel and finally get ahold of webmaster support and they check and sure enough everything is fine.