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For a case like this one, I dont think the police would get involved: im wondering if you guys could have a 'collective complaint' against them in court instead.
Sorry for the bad terms, I only know them in French; but for a money case, since you are alot of ppl with actual evidences and records of your transactions (I believe) I think someone locally here should ask for a juridic advice from an attorney from here and then know how to proceed; I have once went against a school to be refunded trough small claims although they wouldnt take a 'collective complaint' even if other students were claiming the same story. It also depends on how much we are talking here and how many ppl are gonna get involved... Good luck all.
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