Quote:
Originally posted by archer
i don't think i've misrepresented anything. I was just stating the facts as I understood them.
i'm glad to hear that he's never worked for you again.
like i said in my original post, i was a newbie and green.
However I think you must agree that having people who you say have no affiliation with you whatsover to use your company's email address sends the wrong message to clients - in particular me at the time. When anyone writes me from a large company using that company's email address, I assume they have a connection with the company. Why would you even allow for the potential of such 'guilt by association'. I don't understand that.
I mean even as green as I was then I had my own email address.
So where's Tony now? and what's he doing?
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Tony works for Max Cash, as I stated above. I think we can all agree that Max Cash is an incredibly reputable company and they don't hire crooks. We all have jobs that go bad on occasion and I can't speak for Tony but I can say that I have always done my level best to make things right if and when there was a problem with my own client. Unfortunately, a post like yours even if you can say that you didn't understand it all is still very damaging. Every time we do a job well and the customer is happy, they don't get on every board to applaud our work. One misrepresented (even unintentionally) problem comes up and it makes someone look dishonest.
I offer the guarantee on LUMYR because I know I can stand by my work. What other designer in this business will continually tweak the site and maintain a relationship with you after the site is done? I treat each job with the same care I would treat my own work and I often do plenty of extra that doesn't even get billed for. I'm happy to supply anyone with references to that effect as well.