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Old 11-01-2006, 06:31 AM  
Verotel
Confirmed User
 
Join Date: Oct 2002
Location: Amsterdam, Netherlands
Posts: 202
Quote:
Originally Posted by MegWhite View Post
it' nice to try to help us but really,
how can we stay cool (.pdf thing ...) when THEY do not do the job we pay them for ?
and it's not to annoy anyone, got a wife and a baby , and if i lose domain names, we all starve

need to say more ?
MegWhite,
I understand what you're saying and can imagine how you feel. I'm just suggesting that if you go the official complaint route (e.g., with InterNIC) you may want to try to keep your complaint professional rather than emotional. I would say chances are better that you'll be taken more seriously as a serious business person that stands to loose a lot, which may be essential to a favorable outcome.

Likewise, the saying goes: You catch more flies with honey...
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Darryl McDade
Merchant Relationship Executive
Verotel Merchant Services BV

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