I think it depends.
For example, I was missing a bank wire. I post on the board to see if anyone else on the board had experienced the same problem, or if I was an isolated incident.
However, you have some chicken little's who bring it to the board before even calling, e-mailing, or writting anyone.
Then you have the other group who have exhausted everything privately, and their last ditch effort is taking it to the boards.
