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s0laris2 · 11-22-2002, 02:12 PM

Hello,

I have a buddy who is in a bind and I am sure there are others and hopefully there is a solution to this.

He elected NOT to Continue Using IBILL for VISA processing and has recieved confirmed Emails from IBILL stating that he has elected to not use Visa and that as of the 15th of November No Visa rebills will occur.

Nov 16th rolls by and sure enough Visa rebills are happening. Soon after that he has 750 taken out of his ibill account!

The Ibill rep named Ron Dinger stated that he would talk to his manager about it. then replied after SEVERAL attempts to communicate said that they will absolutely NOT give back the 750. He stated it was a last minute decision vy VISA and that he has no control over it.

This does not sound like a company that is being honest. They acknowleged that by friend was NOT going to use VISA. and yet they still do anyways and take out his money. He has NEVER fille dout a VISA app form which I though was where the money goes to. 500 to visa and 250 to the IBILL's bank.

So they took the money anyways..

What can be done about this? He threatend a class action suit, but but apparently this never Phased mr Dinger.

Help!!!

11-22-2002, 02:12 PM
s0laris2 Confirmed User Join Date: Jun 2002 Posts: 317	IBILL and New Visa Regs Hello, I have a buddy who is in a bind and I am sure there are others and hopefully there is a solution to this. He elected NOT to Continue Using IBILL for VISA processing and has recieved confirmed Emails from IBILL stating that he has elected to not use Visa and that as of the 15th of November No Visa rebills will occur. Nov 16th rolls by and sure enough Visa rebills are happening. Soon after that he has 750 taken out of his ibill account! The Ibill rep named Ron Dinger stated that he would talk to his manager about it. then replied after SEVERAL attempts to communicate said that they will absolutely NOT give back the 750. He stated it was a last minute decision vy VISA and that he has no control over it. This does not sound like a company that is being honest. They acknowleged that by friend was NOT going to use VISA. and yet they still do anyways and take out his money. He has NEVER fille dout a VISA app form which I though was where the money goes to. 500 to visa and 250 to the IBILL's bank. So they took the money anyways.. What can be done about this? He threatend a class action suit, but but apparently this never Phased mr Dinger. Help!!! __________________