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Originally Posted by MetaMan
what could this mean?
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It just means that there has been no data entered in that period.
In general, Carfax (and others) get info from data entry at places that supply that info (car dealers, insurance companies) and from places that have public records law (emissions programs, state titles, police reports) applied to them.
Since the title has not changed, there would be no state entries. And if he stopped going to the dealer and started going to a local mechanic for maintenance, the service records would not appear.