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There are several issues here i think some people are clumping together..
First off was he hacked or not hacked.. epassporte can answer this by posting actua logs of when they accessed your account and how.
As impossible as it may seem there are keyloggers etc that could have sniffed your password just the same as if you were using bank of america or etc.. this obviously isnt epassporte's fault and theres no way to combat this from their end.
Transfer limits: From what i hear the way the hacker took the money was impossible. To solve this question epassporte needs to come clean and tell us how they got around this.
Most importantly for everyone's sake epassporte needs to tell us what is going on and tell this guy EXACT details so he can forward them to his local police. Epassporte may be unable or unwilling to find the hacker but im certain your customer doesnt feel the same way.
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hatisblack at yahoo.com
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