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Originally Posted by BusterPorn
I see this happen everyday in business. A company knows of something that is changing and knows it will not affect their clients but they also decide not to tell their clients about it. Someone, client or not, sees something that they are unsure of and the rumors start.
You learnt this lesson by getting your name smudged a bit. To everyone else out there, transparency is a great thing. Let your clients know before a change happens. Explain to them what is going on and how it affects or does not affect things and you will endure a lot less of a headache. Be proactive so you do not have to reactive!
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Excellent advice!!!
There aren't many companies in this industry that take this approach, so rumors will always start flying. Of course there is always that saying "There is no such thing as bad press."