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Old 11-18-2002, 01:21 PM  
MarkTiarra
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Join Date: Aug 2002
Location: NJ
Posts: 3,833
Anyone else own an Alienware computer?

I had an awful experience with them and was wondering how common that was. For the money it cost to get the system I was very disappointed in their customer support and attention to detail:

It started with them sending the wrong components.

10 months later the motherboard burned out and they fought with me to send me a new one and sent me one finally with a cracked memory slot.

They've always been nasty on the phone. Very poor. I was considering shotting a video of me blowing the box to bits with my shotgun and posting it online just for the effect. =]
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