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Originally Posted by honsiller
Customers calling their call center have to wait 30 minutes plus for the phone to get answered, if it is answered at all. This may be a result of CS not getting paid Friday.
If I were a 365 billing client, I would get some definite answers on what region the Visa transactions are getting settled out of, in order to not risk my Visa merchant status and my ability to process Visa transactions.
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Are you on crack? Where are you calling from? Pluto?
Feel free to get those answers on the visa region, we run a tight ship and you'll find we are 100% legit.
We love the free Advertising! Thanks!
Btw, the average hold time today is 49 seconds.
