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Old 09-24-2006, 03:45 AM  
Gaybucks
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Join Date: May 2004
Location: Sacramento, CA
Posts: 451
We have Lingo, another Vonage competitor, owned by Primus Telecom, which is a gigantic European telephone company.

When we first got it a year and a half ago, it was flaky and unreliable, but in the past 10 months it's been rock solid. Their support is actually really knowledgeable and helpful if you ever have to call, and they seem to genuinely care about customer service.

It's a few dollars less than Vonage (19.95 or so) with the same exact features, and if it's properly configured (Lingo modem goes directly after cable modem, and router plugs into Lingo modem) then you won't have problems with calls even when you're doing a ton of upload or download (it automatically throttles the bandwidth while you're on the phone.)

Calls to US and Canada are free, most other countries are a nickel a minute or less.

If you want a line to just receive calls (incoming order line, for example), you can get a "limited" lingo line for $8/month that allows unlimited incoming calls. You can also add phone numbers in various cities throughout the world (US is I think $4/month per number, Europe is $10/month per number).

I've also heard good things about Packet 8.

Only thing that scares me about Vonage is apparently they are hemorrhaging money, even after their IPO; apparently they are spending about $200 per subscriber in advertising to get customers, have never made money, and are using their VC money to cover their operating shortfall. This info came from their own prospectus; I'm more comfortable going with one of the smaller companies that is not advertising as much.

If anyone decides they want Lingo, email me and you can get a month free plus, I think, a discount on their regular priced service.
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