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i send far over 10'000 uniques to ox each day - they dont response to my e-mails, either, but i only send it once.
ox is fucked up due to new implementations, many folks are contacting them, just chill or change your codes. i have sales disappearing very often, but hey, that's how this biz works, if you cannot deal with it then chose a job where there is a labor union that can help you.
dont misunderstand me, it would piss me of as well, and your claims are legit, but...
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