GoFuckYourself.com - Adult Webmaster Forum - View Single Post

Ann-Angelcom · 09-15-2006, 01:52 PM

So for the past month or so I have seen a small decrease in sales to 2 of our sites (which happened to actually be joined into one pass file so members of one can have access to the other) When checking the ccbill admin I noticed only recurring memberships happening. I took really no notice of it....just figured maybe sales are slow.

I get an email from a customer trying to join for the first time and he says it isn't letting him because any user/pass combo he tries is invalid!

So I forward the email to clientsupport to look into it. The reply back claiming that all is working fine to tell the customer to clear his cookies.

That was it for that.

2 weeks go by.....only recurring memberships for these 2 sites STILL taking place, meanwhile traffic to them is growing! Something is fishy!

I today get another email from a customer with the same problem as the other guy!

So I call CCBIlL to look into it again. It turns out my permissions on the password file weren't set right and no new clients were able to join!!!!!! WTF!
Only recurring memberships went through which made it seem to me that people WERE able to join when really they couldn't!

So who is responsible? Shouldn't they compensate me somehow for a HUGE loss?? Your opinions? I don't know how I should be feeling right now.....

09-15-2006, 01:52 PM
Ann-Angelcom Confirmed User Join Date: Feb 2004 Location: new york Posts: 500	You Opinions...did Ccbill Fuck Up???? So for the past month or so I have seen a small decrease in sales to 2 of our sites (which happened to actually be joined into one pass file so members of one can have access to the other) When checking the ccbill admin I noticed only recurring memberships happening. I took really no notice of it....just figured maybe sales are slow. I get an email from a customer trying to join for the first time and he says it isn't letting him because any user/pass combo he tries is invalid! So I forward the email to clientsupport to look into it. The reply back claiming that all is working fine to tell the customer to clear his cookies. That was it for that. 2 weeks go by.....only recurring memberships for these 2 sites STILL taking place, meanwhile traffic to them is growing! Something is fishy! I today get another email from a customer with the same problem as the other guy! So I call CCBIlL to look into it again. It turns out my permissions on the password file weren't set right and no new clients were able to join!!!!!! WTF! Only recurring memberships went through which made it seem to me that people WERE able to join when really they couldn't! So who is responsible? Shouldn't they compensate me somehow for a HUGE loss?? Your opinions? I don't know how I should be feeling right now..... __________________ Digitalangeldollars.com 10% on all referrals!! NOW PAYING 75% OF ALL SALES!!!