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I used to host with Rackspace and I can tell you that yes they have been down within the last couple of years. They were hit with a DOS attack that affected almost all of their IP's. They pulled the plug for a couple of hours during this attack. After this they came out with their Exterminator service to stop DOS attacks. I have to say their customer service level is unmatched from any other host I have ever experienced, but they are very expensive.
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