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Originally Posted by ztik
Let me tell you guys something about wells fargo. I have a commercial account there, I have all my credit there, I have my loans there. I have meetings there a weekly basis with financial planners. I know their system pretty good.
1) Wells fargo's incoming wire system is fully automated. As long as electra cash didn't make a typo, it would have went to the correct account...
2) Its wells fargo's policy to return any wire sent to them in error, all they would have to do is simply call wells fargo and tell them that the funds went to the wrong account, they would resverse the wire within minutes...
It sounds like there was some other sort of problem, or electra cash made an error some where and doesn't want to admit it. Its pretty low to blame a customer for their mistakes.
This reply is just my opinion, nothing in my reply was meant to downgrade any company or person.
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And this is exactly what Wells has been telling me for the last month. They have no idea what Epass or Electracash is talking about. I must sound like a broken record repeating this stuff. But Epass and Electracash are sticking to their guns. I've banked with wells for 15 years without a problem. And now all of a sudden according to epass they've just decided to screw with me.
The messed up thing is that everyone in epass says something different. Keyser admitted that Electracash messed up and then retracted his statement when I made this post. He said that something like 15 days ago. So for 15 days he was thinking the same thing as me and then yesterday he realized it was my banks fault? Come on! And he's apparently their best rep!