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that's the way it was DESIGNED, but that's not the way it operates. Today most internet topology is like a star. Once you get to the Level1 providers you can typically find another route, but from you to your first tier1/level1 provider and from the cloud down to your host you'll almost always find single points of failure. That's supposed to be on the big advantages of colocation, the facility where you're located should have multiple paths, both logically and phsyically.
Learn to use the traceroute/tracert command. On windows go to start, run, command, then from the dos shell type "tracert hostname.com" or from a unix shell type "traceroute hostname.com" ... this should give you an understanding of who's problem it is.
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