Originally Posted by Lycanthrope

I should think a program's TOS should be read BEFORE signing up.

I'm not familiar with the interworkings of NATS, but perhaps the dropdown list is pre-populated as default during install. Should they edit out countries they won't accept, perhaps, but this doesn't make them scums.

You should have contacted them and addressed your issues. They always respond and in a timely manner. They may have even made in exception in your case.