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Originally Posted by latinasscash
Anyone else having issues with getting their withdrawals from ePassporte?
I did a withdrawal on Aug 21st and still have not received the funds. I did
contact them via ICQ and after waiting for four hours was told "we did
experience problems last week and you should receive the funds tomorrow
or the next day. You were not the only one affected."
So I checked again today and no luck. I decided to give them a call since
their phone system is now functioning and was told, "It was sent on the 21st
and it takes 7-10 business days to receive. We have not had any issues with
our system."
My issue with this is, why am I getting different stories from each rep I chat
with. And why does it take so dayum long to get a ACH transfer. They clearly
print on the screen it will take 2-3 business days when you run the
transaction but, it has always take 7 calendar days for me.
Anyone out there from ePassporte care to explain what is going on and why
a simply ACH transfer takes so long??
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There were a problem with ACH withdrawals initiated on August 21st, our ACH processor has told us the card holders affected should have the withdrawal in their bank accounts today or tomorrow at the latest.