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When I was a webair customer, I'd call them to let them know on nearly a thrice-a-week endevour. "It's down again. Yes. It's still completely oversold and crashed again. No. Get it back up so I can wait 30 seconds for a file, if possible. Yes. No, it's not working. I don't care if it's pinging. Hit a web page. Yes, I know it's not pinging now. Please fix it."
About four hours later, they might reboot it. Then, they'd start randomly yanking cables out of their switches like crazed baboons.
I don't blame WebAir for this. I blame Mike for lying to me constantly that he would do something about it for about two months, until I finally gave up and moved. Smoooth sailin'
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