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Originally Posted by Lenny2
You know that webair has support tickets, support email addys, live chat, techs on ICQ, and a toll free number you can call to speak with a tech right?
So if your site is down why aren't you availing yourself of all of those tools webair has given you instead of trying to make them look bad on a message board?
Ulterior motive? Yep
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I've only used their live chat and wasn't getting anyone at the time. As I stated, it wasn't a big deal, and simply a thread to see if anyone else having problems too. My programmer was having trouble and I wasn't sure if it was an issue with a script he installed or not. I was not aware of the secret handshake oath of not letting anyone know that your hosting is down.
Although I haven't had the best uptime with Webair, they have always had kickass support and have ironed out issues I had in a timely manner.
My motive was to find out if anyone was having weird problems too. I would argue that those with ulterior motives are those that are paid by a company to promote them.