Originally Posted by bizarredollars

I am not going to get into this debate too much, because I do not know enough about what has gone on 'behine the scenes'..

As a program owner (granted, a very small program at the moment), who is planning to move to a nats based system in the very near future.. If I were in xclusivecash's shoes I would:

- Have been pleased that TMM contacted about the problem.
- Have been very pissed off that affilliates we being screwed.
- Wanted to work with the guys behind nats to resolve the problem.
- Contacted all of my affiliates and explained the situation.
- Made a statement on the boards that something had gone wrong and affiliates would be compensated.
- NOT verbally abuse the people who are trying to help me.
- NOT take my software provider to court, when I should have been double checking my stats myself anyway.

As far as I can see, TMM were within their rights to suspend the nats license, nobody should be subjected to verbal abuse and if someone my company deals with abused someone working for me, I would never deal with them again.

As for the public statement TTM made, it DID NOT say that xclusive case was skiming/shaving - it stated they had found that the numbers did not match. the is a VERY big difference between a fault with software and a fraud.

Reporting between billing companies and affiliate programs is far from perfect, problems with connectivity etc play a big part (I know this from dealings with mainstream companies). It happens, but can be resolved. From what I have seen the only reason it was not resolved quitely was because of xclusive cash's bad attitude.