Originally Posted by JMM

This is the part that I don't understand. From what I have read, the rebill issue was going on for more than a day, more than a week, more than a MONTH.

How did it go unnoticed by XC? The NATS system sends an email on every join, and every rebill. It is the first thing that I check every single morning. If this happened in my program, I would notice it within 24 hours, 48 hours tops if it happened on a weekend. Even if you have your mail filtered to automatically move to another folder, it would be noticed as soon as I logged in and went to the overview page.

This is what has me shaking my head.