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Old 08-23-2006, 02:22 PM  
ChandieGirl
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Join Date: Jul 2004
Location: So. Cal
Posts: 1,421
Quote:
Originally Posted by MaskTVMaura
I completely agree with you Sarah! America is fantastic for customer service; whenever I make a call to an American company, I get to talk to a real person within seconds, my issues are always solved immediately and to my complete satisfaction, and I feel genuinely appreciated as a customer.

In Canada, it's practically impossible to reach a real person, and when you do finally get somebody on the phone, they act as if they are doing you a HUGE favour just by talking to you and often will just make an excuse as to why they can't help you with your situation.

It's a true pleasure doing business with Americans!

Actually, interestingly enough, it is only INTERNATIONAL American companies that I have luck with. Don't even dare try to lodge a complaint about a local retailer. VERY rarely do you get any sort of satisfaction. More often, you get a response that is basically an f* u!
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